Lambeth College - Out of Hours Safeguarding Guidance

COVID-19 Safety

Do you need urgent help while College is closed?

Are you worried about yourself, a friend or a relative?

Please use this guide - there are places that can help.

If you are feeling generally unwell, this can include mental as well as physical health issues, and you cannot be treated by over the counter medicines at home then your first port of call should be your GP who will talk to you about what will be most helpful and can refer you to the appropriate source of support.

However, if it is an emergency, for example:

  • You or someone in your household are in immediate danger of harm
  • You or someone in your household are seriously ill

Then call the emergency services (dial 999 and ask for the police or ambulance service) or visit Accident and Emergency or a Police Station.

If it is a non-emergency, but you require police presence, call 101

Metropolitan Police website https://www.met.police.uk

If you need to raise a concern about yourself or a child/young person under 18 or up to 25 with a learning difficulty or disability, contact social services:

London Borough of Lambeth
Telephone: 0207 926 3100
Out of Hours Tel: 0207 926 5555
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Brixton Police: 020 8649 2025

London Borough of Southwark
Telephone: 020 7525 1921
Out of Hours: 0207 526 5000 (24 hours)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Southwark Police: call 101

London Borough of Croydon
Telephone: 020 8726 6464
Out of Hours: 020 8726 6400 (24 hours)
Daytime Emergency Telephone: 020 8255 2888 (For immediate attention)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Croydon Police: call 101

If you require any other borough please Google the relevant borough’s Children Services Department for their contact details.

If you would like to speak with one of the College Safeguarding Team their contact details are below:

  • Laura Ryan, Head of Student Services, Tel: 0207 501 5853, email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Gemma Dickson, Safeguarding & Welfare Co-ordinator, email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Rochelle McDonald, LDC Co-ordinator email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • The college safeguarding email is: This email address is being protected from spambots. You need JavaScript enabled to view it.

Useful Resources

SUPPORTLINE
Support for children, young adults and adults including those affected by sexual, emotional and physical abuse.
01708 765200
www.supportline.org.uk

NSPCC
Help for adults concerned about a child.
0808 800 5000

Childline
Line for children to talk about anything. No problem is too big or too small.
0800 1111

Mental Health

Kooth
Online counselling service for young people – free, safe & anonymous support
https://www.kooth.com/

The Well Centre
For young people aged 13-20
The Well Centre is a youth health centre where you can see a counsellor or doctor to discuss any of your health concerns or worries in a safe and confidential space.
Tel: 020 8473 1581
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mind
Mental health charity – for your local support network please visit their website below
https://www.mind.org.uk

Southwark Wellbeing Hub
A service providing information and support to anyone living in Southwark who is worried about their wellbeing, or that of someone close to them.
Tel: 0203 751 9684, or if the mainline is busy: 07849 084368
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Samaritans
Emotional support for people who are experiencing feelings of distress, despair or suicide.
08457 90 90 90 (24hrs) or use the Free Line 116123

Domestic Violence

National Domestic Violence Helpline
Freephone 24hr national domestic violence helpline.
0808 2000 247

Women’s Aid
This email address is being protected from spambots. You need JavaScript enabled to view it.

Drugs & Alcohol

DASH
Lambeth residents only who are aged 21 or under
Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

FRANK
Friendly, confidential advice about drugs and drug use.
0300 123 6600

Other

Victim support
For anyone affected by crime in England or Wales.
0808 1689111

There are many more useful resources and links in our Induction Handbook on Moodle.

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