Lambeth College - Level 2 Certificate in Introduction to Cabin Crew (NCFE)
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Is this the course for you?

Do you dream of a career where you could find yourself spending an evening in New York, seeing the sights of Rome, and experiencing the beaches of Ibiza, and getting paid to do so? Do you have what it takes to provide exceptional customer service and stay calm under pressure? If you answered yes to those questions, then the Level 2 Certificate in an Introduction to Cabin Crew could be your ticket to your dream job.

This course is designed to teach you the knowledge and skills you need in order to work as cabin crew with an airline, including the duties carried out by cabin crew in the crew room. You will develop your understanding of key areas such as the role of cabin crew; airline health, safety and security; how to respond to planned and unplanned emergencies on-board an aircraft; selling products and services to passengers; and making passenger announcements on-board aircraft.

With our great facilities, fully-qualified teachers and expert tutors, and our professional links with companies such as British Airways, we have the perfect environment for you to learn about life as cabin crew with an airline.

Whether you're looking to head straight into employment in the airline industry as a cabin crew member, or want to progress on to further study and qualifications, this course could be your ticket to an exciting and rewarding career.

This is a part-time evening course, so can be fitted in around your existing work, study, or home-life commitments.

What modules will you do?

You will develop knowledge and skills in areas such as:

  • Working as cabin crew
  • Airline health, safety and security
  • Aircraft emergency situations
  • Dealing with passengers on-board an aircraft
  • Cabin service: selling techniques
  • Making passenger announcements on-board an aircraft
  • Employment rights and responsibilities in the passenger transport sector

What do you need to apply?

  • 2 GCSE qualifications at grades A*-D or 9-3, including English Language
  • Level 1 vocational qualification and a Level 1 English qualification

Additional information: If you do not possess the listed entry qualifications, but have proven industry experience and a passion for the subject, then you may still qualify for this course.

How will you be assessed?

You will be assessed in a variety of innovative ways, including practical assignments, course work, and presentations. You will not have to take exams or be placed in high-pressure situations.

Where can this course take you?

This course could lead directly to employment as a cabin crew member with an airline, or provide the opportunity for further study and training.

After successfully passing the Level 2 Certificate in an Introduction to Cabin Crew, you may wish to consider progressing on to one of the following Level 3 courses:

  • Level 3 Subsidiary Diploma in Travel and Tourism (BTEC)
  • Level 3 90-credit Diploma in Travel and Tourism (BTEC)
  • Level 3 Extended Diploma in Travel and Tourism (BTEC)

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