Lambeth College - Level 2 Hospitality Team Member Apprenticeship
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Is this the course for you?

If you want a career where no two days are the same and you get to meet a host of new people in different environments, then this Level 2 Hospitality Team Member Apprenticeship is for you. In a practical environment like a bar, restaurant, caf, conference centre, banqueting venue, hotel, or contract caterers, you'll learn how to ensure every customer feels welcomed and well looked after.

Specialise in areas such as food and beverage service, barista, housekeeping, concierge, and guest services to develop specialist knowledge, as well as the general skills needed to be adaptable across the business in busy periods.

Plus, you'll develop key transferrable skills such as exceeding customer expectations, working in a team, and clear, effective communication.

You can find more information about this apprenticeship at:

What experience and skills will you gain?

  • Understanding of the culture of the hospitality industry
  • Ability to offer excellent customer service
  • Ability to use your initiative
  • Identification of and exceeding customer expectations in line with business standards
  • Contribution to minimising financial loss
  • Legal requirements to minimise risk and ensure safety

What do you need to apply?

Your employer will set their own entry requirements.

How will you be assessed?

There will be a combination of multiple choice and written exams, portfolio work, interviews and practical assessments. Assessments will look at your overall performance whilst in your job.

Where can this course take you?

This can lead to management roles.

Enquire or Apply

If you are not ready to make a full application you can submit an enquiry instead. A member of our team will then get back to you to answer any questions that you may have before you make your final application.

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What our Apprenticeship Manager says

"Our apprenticeship programme is a great way of upskilling yourself and gaining a qualification no matter where you are in life. My oldest learner is 70!"

Uzma Sadiq

Apprenticeships Manager

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